Returns
Returns
If a product does not meet expectations, customers may use their right to withdraw from the purchase under applicable consumer regulations.
Return window
- Customers have 14 days from delivery to notify the brand about a return.
- Returned products should be sent back without undue delay and no later than 14 days after the return notice.
Condition of returned products
- Products should be returned in a condition that does not go beyond what is necessary to assess their nature, characteristics, and function.
- Whenever possible, products should be returned with original packaging and all items included in the shipment.
How to start a return
- Contact studio@garconmaires.com to begin the process.
- Include the order number and the returned item in your message.
- Return address details and next steps are shared by email.